FREQUENTLY ASKED QUESTIONS
  • Christmas Food to Order is our online Christmas food-ordering service. Simply pre-order your Christmas food and collect in store on 23 or 24 December
  • Christmas Food to Order collection is available from the majority of our ROI stores and is free of charge.
    To select your slot, simply click “book a slot to shop” at the top right-hand corner of the homepage. You can search for your preferred location by the name of the store or your postcode. Alternatively, we’ll ask you to choose a collection date and time slot when you confirm the items in your basket. To see your basket, click “view basket” at the top right-hand corner of your screen.
    Certain times may become very busy, so remember to select your collection date and time as soon as possible in order to secure your preferred collection slot. Home delivery is not available.
  • We have reviewed which stores are able to offer Christmas Food to Order this year, which may mean a store you’ve previously collected from is now not available. Please enter your location in the “Find your collection location” section of the “Check collection slots” page to view the closest stores from which you’re able to collect your order. We apologise for any inconvenience this may cause.
  • All prices are fixed from the moment you order until the day you collect, so you can plan for the big day with confidence.
  • The prices and weights of our turkeys are a guide only, and may be subject to change depending on the actual weight of your turkey upon collection.
  • When you place your order, simply select your payment method and pay a non-refundable deposit of €40. When you collect your order in store, you will then pay the remaining balance. Please refer to our terms and conditions
  • Yes you can, but you’ll need to order via this website instead
  • Yes, simply shop with M&S and Sparks through our app, on M&S.com or in store, and see good things happen every time you shop. With Sparks, you’ll also get a €10 voucher to spend in store if you spend €50 or more on Christmas Food to order by 8 November.
  • All you need to do is shop on Christmas Food to Order, spend €50 and a €10 voucher will be in your Sparks hub within 24 hours. Just order by 8 November to qualify, and you’ll have 28 days to spend your voucher in store.
  • Unfortunately, this service is not available in the Republic of Ireland, but your local Foodhall will stock all your New Year must-haves.
  • Colleague discount will be applied when you collect your products in store and will not show on the website.
  • Please refer to our terms and conditions
CONTACT US
BY PHONE

To query, amend or cancel an existing food order

01 695 0741

Mon-Fri: 9AM - 5PM

Sat-Sun: 9AM - 5PM

STORE QUERIES

For queries about store service or product quality

01 695 0741

Mon-Fri: 9AM - 5PM

Sat-Sun: 9AM - 5PM

For individual store contact numbers, opening hours and store facilities view our stores